cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
rachel34
Level 1

GoCardless mandates imported doesn't always bring up the customer this means I cannot match the mandate to the customer, is this an error with quickbooks?

 
1 REPLY 1
Becky29
QuickBooks Team

GoCardless mandates imported doesn't always bring up the customer this means I cannot match the mandate to the customer, is this an error with quickbooks?

Hello Rachel34,  Welcome to the Community :waving_hand: We don't appear to have known issues with go-cardless for this issue. Does the customer's information match whats in Quickbooks to whats in GoCardless? Could you check this, please? Let us know how you get on. Thanks 

 

 

Need to get in touch?

Contact us