Hello Ellie309,
Welcome to the Community page,
The way in which to record this in Quickbooks is to do this,
Follow these steps,
1. click on +new
2. click on supplier credit> fill in the information and for the amount it would be the amount of the refund.>save
3. click on +new again >bank deposit, fill in the information so it will be to the creditor's account, NO VAT, suppliers name referenced>save
Then you will need to link these together to do this is
1. go to the navigation bar left-hand side, click on expense>supplier account
2. In the supplier account top right click on new transactions>cheque> link the deposit to the supplier credit >save
So once the cheque has been created to link the two together you can then match in the bank , so if you go to the navigation bar again, banking, find the transaction and it should so as a match next to it as long as the transactions created in Quickbooks has the same amount, account and date it will find the match.
If you have any issues, please reach back out to us we will be more than happy to help.
