I have some troubleshooting steps here, so the company number will show up again, @andrew18.
Ideally, the cache speeds up your browsing experience by giving fast access to certain data if you need it again. However, this stored information you've recently used can sometimes become corrupted, which leads the program to misbehave.
Try to open your QuickBooks account and redo the process using an incognito or private window. You can use these keyboard shortcuts below:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If it works, go back to your main browser and clear its cache to start fresh. You can also use other supported browsers as an alternative. In addition, it would be best to utilize the Health Checkup Tool. It is used to check multiple aspects of the browser to make sure the application runs seamlessly.
You can visit this detailed guide on how to email and customize sales forms in QuickBooks. This provides more information to personalise the form to match your business.
Don't hesitate to visit me here with an update. I’m determined to extend my help if needed. Always take care!
