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Hi, I have a client who uses HSBC and they have 3 accounts but when I try to connect to QB only 1 is showing, all show on their online banking, any ideas?

 
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Hi, I have a client who uses HSBC and they have 3 accounts but when I try to connect to QB only 1 is showing, all show on their online banking, any ideas?

You're in the right place, @darren10. Happy to help out.

 

Some banks enforce security protocols that require you to enable the ability to add more than one account to a single connection. I recommend reaching out to your bank to see if this is the case and if they can allow you to connect all 3 accounts using a single connection.

 

If you'd like to learn more about setting up Bank Feeds in QuickBooks Online, I recommend checking out: Connect bank and credit card accounts to QuickBooks Online

 

Keep me updated here, I want to ensure your continued success. Have a wonderful day!