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murfdb
Level 1

Hi, On Transactions page, my bank account is connected and up to date. But "in quickbooks" isn't updating.

 
1 REPLY 1
LeizylM
QuickBooks Team

Hi, On Transactions page, my bank account is connected and up to date. But "in quickbooks" isn't updating.

Ensuring your QuickBooks balance are updated in QuickBooks Online (QBO) is our top priority, murfdb. I'll provide details below. 

 

The Bank Balance in QBO is the actual bank balance of your account from the last bank feed update, while the QuickBooks balance is the sum of all bank transactions that you've added or matched. 

 

To update your QuickBooks balance, you'll need to categorise and match the downloaded transactions based on your bank statement. You can do so by following the steps outlined in this article: Categorise and match online bank transactions in QuickBooks Online.

 

Check out this article if you want to reconcile your bank account to ensure your QuickBooks transactions match your bank statements: Reconcile bank accounts in QuickBooks Online.

 

If you need an extra hand addressing your concerns about QuickBooks balances, send us a message below. I'm here to help. Have a great day!

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