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Everything you need to know about banking in QuickBooks Online - Discover more
jkb1
Level 1

Hi , please advise me, one of our suppliers has send us 2 invoices, which we paid for and than they send us some money back as a credit note. how I enter this in banking?

 
1 REPLY 1
GraceC
QuickBooks Team

Hi , please advise me, one of our suppliers has send us 2 invoices, which we paid for and than they send us some money back as a credit note. how I enter this in banking?

Hello there, @jkb1.

 

You can refund your Supplier or Vendor in QuickBooks. In the meantime, you'll need to create a bank deposit to record the refund. Let me show you how to do it.

 

 Here's how:

  1. Go to the Plus icon, then select the Bank Deposit.
  2. Under the Receive From column, choose the supplier you overpaid.
  3. Under the Account column, choose Creditors as the affected account.
  4. Enter the refund amount.
  5. Click Save and close.

From there, Let's try to create a bill payment to link the refund. Please follow the steps below:

  1. Click the Plus icon.
  2. Under Vendors, click Pay Bills.
  3. Click the Filter button, and choose the supplier in the Payee field.
  4. Click Apply.
  5. Put a check mark on the transaction with the refund amount.
  6. The amounts in the Credit Applied the Open Balance fields should be the same.
  7. The amount in the Payment field should be zero (0).
  8. Click Save and close.

If there's anything else I can help you with, feel free to comment or post again here in the Community!

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