Hello there, @jkb1.
You can refund your Supplier or Vendor in QuickBooks. In the meantime, you'll need to create a bank deposit to record the refund. Let me show you how to do it.
Here's how:
- Go to the Plus icon, then select the Bank Deposit.
- Under the Receive From column, choose the supplier you overpaid.
- Under the Account column, choose Creditors as the affected account.
- Enter the refund amount.
- Click Save and close.
From there, Let's try to create a bill payment to link the refund. Please follow the steps below:
- Click the Plus icon.
- Under Vendors, click Pay Bills.
- Click the Filter button, and choose the supplier in the Payee field.
- Click Apply.
- Put a check mark on the transaction with the refund amount.
- The amounts in the Credit Applied the Open Balance fields should be the same.
- The amount in the Payment field should be zero (0).
- Click Save and close.
If there's anything else I can help you with, feel free to comment or post again here in the Community!