Hi, Edina. You have the option to apply a discount using fixed prices with a negative rate rather than discounting the total transaction amount. This method enables you to clearly define the discount and its description. However, keep in mind that this approach is meant for whole dollar amounts and is not applicable for percentage-based discounts.
Here’s how to create a discount item:
- Go to All apps, select Sales & Get Paid, then select Products & services.
- Click New product/service.
- Select Non-stock item or Service.
- Enter the name “Discount” in the Name field. If you want to create multiple discount items, give each discount a unique name so they're easy to tell apart.
- In the Sales price/rate section, enter the discount as a negative amount. Keep in mind that this is an amount and not a percentage.
- From the Income account dropdown menu, choose the Discounts given account that QuickBooks created when you turned on the discount setting.
- Select an appropriate tax rate so that the discount is nontaxable.
- Once done, select Save and close.

After that, add the discount to your invoices by selecting + Create and then Invoices. Enter your products or services in the Product/Service column and add the discount item in the second line. Fill in the details, then choose Review and Send or Save and Close.
Here’s a sample screenshot of what your sales forms look like after you put on a discount.

Should you have any other concerns while working in QuickBooks, please post again here in the Community. We're always got your back.