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Level 1

How do I match 2 receipts to 1 customer invoice?

 
3 REPLIES 3
QuickBooks Team

How do I match 2 receipts to 1 customer invoice?

Hello Marraya, 

 

Welcome to the Community page, 

 

 

Have you already uploaded the receipts into your QuickBooks account? 

 

If not you could add the receipts to the invoice as an attachment. 

Level 1

How do I match 2 receipts to 1 customer invoice?

Actually I am referring to income receipts from a customer, who settled one invoice in 2 payments - normally this doesn't happen; one invoice one payment, so I can easily post the income by matching the invoice, but this time as the customer payments were split, QB can't recognise that the split payment matches one invoice. 

QuickBooks Team

How do I match 2 receipts to 1 customer invoice?

Hi marraya, 

 

You can do this by clicking into each of the payments on the banking screen, select the customer in the 'payee' field, and set the category as 'Debtors' (you may alternately have this as 'Accounts receivable') and add - this will then post the payments to the customers account as unapplied payments. To apply these to the invoice, open the invoice and select 'Recieve payment' and then tick the payments showing under 'credits' to apply. 😊