Good day, ML693,
You'll want to record this as Credit card credit. Follow these steps below:
- Click the +New icon on the left pane.
- Under SUPPLIERS, click Credit card credit.
- Select the vendor under Payee.
- For the Bank/Credit account, select where the refund is coming from.
- Enter the transaction details.
- Save and close.
Here's an article for future reference: Understand your credit card processing statement.
I'll be around if you need further assistance.