Were you using the receipt forwarding feature? Did you previously register for that feature?If so it should still be active.
What happens when you send receipts to the receipt forwarding email address?
Let us know if you are referring to attachments or another feature.Thanks.
The email address associated with your QuickBooks Online account is the same email address use in the receipt capture feature. Here's how:
You can refer to this article for more detailed steps: Capture and categorize receipts in the Receipts tab.
Get back to us if you have other questions. I'm always here to help.
Hello there, Rob-D4PLTD. I'm here to help you clarify about adding an email to the Receipt tab.
I appreciate the screenshot you've added above. It is a good reference. The option where you can register an email address is not yet available in the UK region. For now, only the US region is using this feature.
This feature would be great to be part of your book in the feature. I'll be sending this to our software engineers, so adding an email in the receipt tab might be given a chance to be included in the next product release.
Please know that we are all right here if you have more something to ask about QuickBooks Online.