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Level 1

How do you register an email address to send receipts to Quickbooks. the option seems to be missing since updating with the 'New' receipt scanning functionality?

 
5 REPLIES 5
Highlighted
QuickBooks Team

How do you register an email address to send receipts to Quickbooks. the option seems to be missing since updating with the 'New' receipt scanning functionality?

Hello Rob-D4PLTD

 

Were you using the receipt forwarding feature? Did you previously register for that feature?If so it should still be active.

 

What happens when you send receipts to the receipt forwarding email address?

 

Let us know if you are referring to attachments or another feature.Thanks.

 

Emma

 

Highlighted
Level 1

How do you register an email address to send receipts to Quickbooks. the option seems to be missing since updating with the 'New' receipt scanning functionality?

Hello,

 

I never registered a forward email address before. I've tried forwarding a receipt to [email address removed], nothing has bounced back or appeared in Quickbooks?

Highlighted
QuickBooks Team

How do you register an email address to send receipts to Quickbooks. the option seems to be missing since updating with the 'New' receipt scanning functionality?

Hello, @Rob-D4PLTD.

 

The email address associated with your QuickBooks Online account is the same email address use in the receipt capture feature. Here's how:

  1. Go to the Banking or Transactions menu.
  2. Choose the Receipts tab.
  3. Select Register your email to get started.
    • If you see "Send receipts to receipts@quickbooks.com," you’ve already registered your email address.

You can refer to this article for more detailed steps: Capture and categorize receipts in the Receipts tab.

 

Get back to us if you have other questions. I'm always here to help.

Highlighted
Level 1

How do you register an email address to send receipts to Quickbooks. the option seems to be missing since updating with the 'New' receipt scanning functionality?

Hello,

 

I still don't get emails that I send to quickbooks and I dont't see any option to register my email address. Neither do i get a failure message!!!

 

email.JPG

 

 

 

Highlighted
Moderator

How do you register an email address to send receipts to Quickbooks. the option seems to be missing since updating with the 'New' receipt scanning functionality?

Hello there, Rob-D4PLTD. I'm here to help you clarify about adding an email to the Receipt tab.

 

I appreciate the screenshot you've added above. It is a good reference. The option where you can register an email address is not yet available in the UK region. For now, only the US region is using this feature. 

 

This feature would be great to be part of your book in the feature. I'll be sending this to our software engineers, so adding an email in the receipt tab might be given a chance to be included in the next product release.

 

Please know that we are all right here if you have more something to ask about QuickBooks Online.