To find a match on an invoice which has already been marked as paid. If you in the banking section click you mouse on the received payment it will then give you other boxes and also under the date there will be a find a match option which will bring up any open or closed invoices for that amount with no match on(there is a filter option within that to filter by specific customer to narrow the results that come up)
You mentioned multiple credit notes is this for a customer refund that you are wanting to match an expense to or are you looking to match an amount to an invoice that has credit notes already applied?
The query is in connection with the Purchase Ledger,where a number of credit notes have been raised against several invoices.
Thanks for the calcification, phil welsh240654.
If the invoice is paid and you created a credit note to refund the amount, we can add the refund transaction from your bank feeds as an expense and use any sales account for this transaction.
If a payment is on the banking page, you can match the payment to the invoice. However, you can’t allocate the credit note once the invoice is paid. You can manually create an expense and post it to your sales account so you can link it to the Credit note.
Please refer to this article on how to handle supplier credits and refunds.
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