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Need help with the 25/26 payroll year-end?Ask Us Anything
Kazum A
Level 1

I am having trouble accessing my Inuit quickbooks invoices for my subscription to the QB self employed option. None are available thru my account.

They used to be there for each payment I've made to QB but now there is no option for me to access/download my invoices. Anyone else had this problem?

1 REPLY 1
AdonL
QuickBooks Team

I am having trouble accessing my Inuit quickbooks invoices for my subscription to the QB self employed option. None are available thru my account.

I appreciate you bringing this QuickBooks Self-Employed (QBSE) invoice access issue to our attention, @Kazum A. Let's work together to get the information you need.

 

If I may ask first, did you receive any specific error message when trying to access your QBSE invoices within your account? This information would help us identify the nature of the problem.

 

On the other hand, if you're unable to see the View payment history option when trying to access invoices from QuickBooks, let's try some basic browser troubleshooting steps to determine if the problem is browser-related or account-specific.

 

Sometimes, stored data in your browser can interfere with the program's functionality. Click the link below to see detailed instructions for updating your browser:

 

 

If the issue persists after trying those steps, you can try clearing the cookies related to Intuit to reset specific website settings that might be interfering with your QuickBooks experience.

 

I also recommend updating your billing information to prevent any subscription-related issues and ensure uninterrupted access to your QBSE account.

 

I'm always here to assist you further and ensure you can access your important financial documents in QBSE, @Kazum A. If you encounter any other issues or have questions about using QBSE, please don't hesitate to reach out again. Goodbye!

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