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sales46
Level 1

I am having trouble getting my logo to stay on my invoice. It loads on to the page but when I click done or preview it has disappeared

 
1 REPLY 1
TaliaI
QuickBooks Team

I am having trouble getting my logo to stay on my invoice. It loads on to the page but when I click done or preview it has disappeared

Hello sales46,

 

Welcome to the Community - thank you for your question!

 

This is usually caused by an issue with the logo itself.

 

Please find attached an article on how to troubleshoot logo issues, and confirm that your logo meets the requirements: https://quickbooks.intuit.com/community/Manage-Customers-and-Income/How-to-add-customise-and-trouble....

 

Thanks,

 

Talia

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