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I am very new to this i have accidental marked an unsent invoice as paid although not banked i need to unmark this as its not a finished invoice either ?

 
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QuickBooks Team

Re: I am very new to this i have accidental marked an unsent invoice as paid although not banked ...

Glad to see you in the Community, @info244.


Let’s unlink the payment or credit applied to the invoice to unmarked it as paid. Here’s how:

  1. Go to Sales on the left panel and choose Customers.
  2. Select the customer with that specific invoice.
  3. Locate and open the invoice.
  4. Click the 1 payment link under the PAID status and tap on the Date.
  5. In the Receive Payment page, click on the Clear Payment button.
  6. Hit Save and close, then YES to apply the changes.

unlink payment 1.PNG unlink payment 2.PNG unlink payment 3.PNG unlink payment 4.PNG unlink payment 5.PNG

Right after, go to the Transaction List page and you’ll find the invoice status showing as Open.

open invoice.PNG That should get you pointed in the right direction.


Keep me updated on how this goes. I’m always here to keep helping. Have a good one!