Hi there, @hiklean18.
I understand the importance of a smooth QuickBooks Self-Employed (QBSE) experience, with full access to your invoices. To get this resolved, I recommend contacting our QuickBooks live support team as they have the tools to effectively assist you with your concern.
Here's how:
- Go to the (?) Help icon in the top-right corner.
- Select Contact Us.
- Describe your concern briefly, then press Continue.
You can refer to this article to view our support hours and choose a convenient time to connect: How to get help with QuickBooks.
Feel free to Reply if you have any further questions. We're here to help.