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stephen@stephenj
Level 1

I do not use QB for invoices but QB records the payments I receive through the link to my bank account. Do I need to record an actual invoice in QB?

I was told to record invoices in QB anyway but this seems to double up on the actual payments meaning my bank account shows a different figure to my QB balance. What am I doing wrong?
1 REPLY 1
LeizylM
QuickBooks Team

I do not use QB for invoices but QB records the payments I receive through the link to my bank account. Do I need to record an actual invoice in QB?

I understand the challenges in handling payments and invoices in QuickBooks Online (QBO), Stephen. I'm here to share insights about this. 

 

In QBO, when you receive payments through a link to your bank account, you still need to record the actual invoice to balance your accounts. 

 

Here's how to create an invoice: 

 

  1. Go to + New and click Invoice.
  2. Choose a customer from the dropdown.
  3. Make sure all of their info is correct. Review the Invoice date, Due date, and Terms.
  4. Select a product or service from the drop-down.
  5. Once done, click Save and Close.

 

After recording, you can match them on the banking page. It's essential to the existing ones to prevent duplicates. 

 

Here's how to match: 

 

1. Go to the Transactions menu and click the Bank Transactions tab. 

2. Under the For Review tab, match the deposit.

 

Additionally, QuickBooks Online allows you to establish bank rules, which can automatically categorize bank transactions to the appropriate account. You can also unmatch downloaded bank transactions or move them to another account. 

 

 

Don’t hesitate to come back to us if you have further questions about recording invoices in QBO. I’ll be happy to assist you at any time. Have a great day. 

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