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I have a supplier with no open invoices, but has a supplier credit, which has now been refunded, how do i now match the bank deposit to the supplier credit note?

the bank transactions are downloaded directly from the bank and i am currently showing a deposit for a supplier, i have raised a supplier credit for the same amount but when i try to match from the bank transaction screen it only brings up customer invoices and when i try to create a cheque on the supplier account it says "You cannot add a credit for a supplier without any open bills".  we won't be using this supplier again and i have no open bills.

please help!

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Best answer 02-07-2019

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This answer depends on the Control Account used for your...

This answer depends on the Control Account used for your suppliers, in most UK cases it's either Creditors or Accounts Payable, to save my typing I'll assume Creditors.

Allocate the bank deposit to the payee name and the correct bank account and date etc, under Account choose "Creditors" and enter the amount and No VAT as vat code (if this is being completed using downloaded bank transactions choose supplier name and account detail as Creditor)

If done correctly you should now see the deposit in the Supplier Account.

If you have auto match credits turned on this next step may be unnecessary.

I know it sounds strange but next to the deposit there will be an option to "Make Payment", click this, QBO should automatically bring the credit to the bottom of the cheque payment screen and total payment should be £0, and both deposit and credit should have a check mark and be paid off in full.

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5 REPLIES 5
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Thank You!! this worked perfectly

Thank You!! this worked perfectly
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Glad to hear.

Glad to hear.
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Glad to hear.

Glad to hear.
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Please could I ask for help in this matter. Im getting th...

Please could I ask for help in this matter. Im getting the same pop-up "you cannot add a credit for a supplier without any open bills'. Ive used "Trade Creditors' as the control account.  I've entered the Supplier Credit. Deposit is in the supplier account. But still have an entry in the Trade Creditors. How do I get passed the pop-up, & match the cheque against the credit?
Not applicable

This answer depends on the Control Account used for your...

This answer depends on the Control Account used for your suppliers, in most UK cases it's either Creditors or Accounts Payable, to save my typing I'll assume Creditors.

Allocate the bank deposit to the payee name and the correct bank account and date etc, under Account choose "Creditors" and enter the amount and No VAT as vat code (if this is being completed using downloaded bank transactions choose supplier name and account detail as Creditor)

If done correctly you should now see the deposit in the Supplier Account.

If you have auto match credits turned on this next step may be unnecessary.

I know it sounds strange but next to the deposit there will be an option to "Make Payment", click this, QBO should automatically bring the credit to the bottom of the cheque payment screen and total payment should be £0, and both deposit and credit should have a check mark and be paid off in full.

View solution in original post