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userkacey-chapman
Level 1

I have an old invoice for a customer that I need to write off as a bad debt. Tried using the w/off feature but it doesn't work as the discount amount is higher?

 
1 REPLY 1
Ashleigh1
QuickBooks Team

I have an old invoice for a customer that I need to write off as a bad debt. Tried using the w/off feature but it doesn't work as the discount amount is higher?

Hello Userkacey-chapman, thanks for posting on the Community page, if you have a look at this article it tells you all the steps on how to write bad debt off in Quickbooks online. 

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