I have created an invoice. When completed it automatically is marked as paid when it hasn't even been sent to the customer. Is this a setting that can be undone.
I have created an invoice. When completed it automatically is marked as paid when it hasn't even been sent to the customer. Is this a setting that can be undone.
I have created an invoice. When completed it automatically is marked as paid when it hasn't even been sent to the customer. Is this a setting that can be undone.
Hi service12,
Thanks for your post and welcome to the community!
To turn off this setting which automatically applies any un-applied payments or credits to open transactions please go the Gear icon > Accounts and Settings > Advanced > Automation and deselect 'Automatically apply credits'.
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