I have just paid 2 supplier invoices & tried to redeem a credit note against them but cannot seem to reconcile the credit
Thanks for joining us here on the Community. Can I check which screen you're viewing to reconcile this?
Credits don't post to a payment account and so you won't see these on the main 'Reconcile' screen when reconciling a bank.
To apply the credit to the supplier invoices, select 'make payment' on one bill, on the following screen under 'Outstanding Transactions' tick both bills and then scroll to 'Credits' and tick the supplier credit - the total bill payment should then show as 0.00.
(en-gb) You have clicked a link to a site outside of the QuickBooks Community. By clicking "Continue", you will leave the Community and be taken to that site instead.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
We have to collect some data when you use this website so it works and is secure. We'd also like your consent to collect data to study how people use our site. Doing so helps us improve our services and allows us to tailor the marketing you see on our site. Select 'Accept all' to agree or 'Manage consents' to choose which cookies we use. You can change your mind at any time by clicking the 'Manage Cookies' link.
Choose your cookie preferences
Some cookies are needed to make our website work and can't be turned off. But we need your consent to use others that are not essential. You can make your choices below and update them at any time using the 'Manage Cookies' link. To find out more, visit our Cookies Policy.
These cookies are necessary for the site to function. They also help us keep your data safe.
These cookies allow us to enhance your experience and remember your preferences, region or country, language, and accessibility options.
These cookies tell us how customers use our website. We study and organize this data to help us optimise our content and provide you with personalised experiences.
These cookies help us provide you with relevant communications and ads in our products and on other sites.