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angela19
Level 1

I'm creating sales receipts for shop sales and refund receipts for returns but when I try to match the transactions in the bank the refunds don't come up, can you help??

 
1 REPLY 1
John C
QuickBooks Team

I'm creating sales receipts for shop sales and refund receipts for returns but when I try to match the transactions in the bank the refunds don't come up, can you help??


Hi angela19

 

When creating the refund receipt are you selecting the correct bank account in the Refund From box?

 

 

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