Hi, aidancookercarpentry. Let's go through some troubleshooting steps to ensure your specific estimate from 2023 is displayed.
In some cases, issues with the mobile app can arise due to cached data preventing it from loading new information. To address this, consider logging out of the app and then logging back in. It refreshes the app and retrieves updated information.
If the problem persists, you can clear the data of the app on your device by following these steps:
For iOS:
- Go to the Settings, then tap General.
- Select iPhone Storage, then press the QuickBooks Online app.
- Tap Offload App.
For Android:
- Go to Menu ☰, then tap More Options ⋮.
- Choose Settings, then Refresh Data.
- Click YES to confirm.
Also, please know that mobile applications have limited functionalities compared to their web-based counterparts due to their interface design. As an alternative, you can access your QuickBooks account through a supported web browser, where you can have an optimal view of your estimates and other transactions.
Let us know if there’s anything else we can help you with. We’ll be glad to assist you further.
