cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Not applicable

I recently sync'd my business bank account to my quick books account and now previous invoices are no longer available.

 
1 REPLY 1
QuickBooks Team

Re: I recently sync'd my business bank account to my quick books account and now previous invoice...

Hi there, @aayepe.

 

I'd be glad to help you out by sharing a possible scenarios I could think of.

 

Are you using a trial version of QuickBooks when creating invoices then subscribe for a different account? If that's the case, please make sure that you log in the username and password previously used.

 

That's the reason why the invoices no longer available since you've subscribed for a new QuickBooks account. While the trial versions have those invoices.

 

But if you're referring to the missing invoices in your QuickBooks account, let's check the Audit Log to verify if the invoices were deleted. Here's how:

 

  1. Click the Gear icon.
  2. Select Audit Log.

Once verified, you'll need to recreate the invoices.

 

You can also visit our Help Articles for QuickBooks if in case you need tips and related articles in the future.

 

Feel free to leave a comment below if you're referring something else or if you have any other questions. Have a good day!