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info-fionamcguir
Level 1

I set up Paypal a few months ago to receive payments! it has been working fine up until this week and now it is not letting clients pay with credit card on invoices!

The option is ticked in the invoice but when I send it it doesn't show a pay now option for clients.  
Solved
Best answer March 09, 2023

Accepted Solutions
Ashleigh1
QuickBooks Team

I set up Paypal a few months ago to receive payments! it has been working fine up until this week and now it is not letting clients pay with credit card on invoices!

Hello info-fionamcguir, There is an issue with paypal recently, It works with disconnect and reconnect PayPal for other customers wherein their clients aren't seeing the option to pay now on the invoice, can you please give this a try and hopefully it will resolve it for you too. You will just need to re-send the invoice to your customers once done. Please get back to us if still having any issues.

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2 REPLIES 2
Ashleigh1
QuickBooks Team

I set up Paypal a few months ago to receive payments! it has been working fine up until this week and now it is not letting clients pay with credit card on invoices!

Hello info-fionamcguir, There is an issue with paypal recently, It works with disconnect and reconnect PayPal for other customers wherein their clients aren't seeing the option to pay now on the invoice, can you please give this a try and hopefully it will resolve it for you too. You will just need to re-send the invoice to your customers once done. Please get back to us if still having any issues.

info-fionamcguir
Level 1

I set up Paypal a few months ago to receive payments! it has been working fine up until this week and now it is not letting clients pay with credit card on invoices!

Thank you .  That has worked.  I really hope I don't have to do that every month. 

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