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communityoil
Level 5

If I send an invoice by email it is shown as "sent". If I print an invoice and mail it to customer it remains shown as "not sent" ?

Many of our customer insist on a mailed paper invoice.  Re-visiting the invoice list at a later time it is not possible to know whether an invoice has been sent or not.  Please advise.
1 REPLY 1
GeorgiaC
QuickBooks Team

If I send an invoice by email it is shown as "sent". If I print an invoice and mail it to customer it remains shown as "not sent" ?

Hi communityoil,

 

Currently the only way to mark an invoice as sent is to email this directly from QuickBooks. You can see if an email has been printed but not sent via the system by going to the Invoice > More > Audit history > and view Printed:

 

If you would like the feature to mark an invoice as sent you can leave product feedback to the software developers by going to the Gear icon > Feedback :)

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