Hi there, @justlouisemcbri.
Thanks for bringing this to our attention. I'm here to help ensure you access your invoices menu in QuickBooks Self-Employed (QBSE).
There are times that the browser is already full of frequently accessed page resources (cache and cookies), causing some unusual responses. To isolate this, let's sign in to your QBSE account using a private browser (incognito).
Here's how:
- Press Ctrl + Shift + N (Google Chrome).
- Ctrl + Shift + P (Firefox).
- Control + Option + P (Safari).
Once logged in, check if you can see the invoices page. If everything looks good, go back to your default browser and perform a clear cache to refresh the system. However, if the issue persists, try using other supported browsers.
Get back to me if you have any follow-up questions about invoices or anything else in QBSE. I'll be ready to assist. Have a good one.
