cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Unlock the full power of QuickBooks with our Training Classes - Discover more
Kev-20
Level 4

Invoice Write Off - Bad Debt

Having read loads of threads about this, has anyone actually had to write off a customer invoice as a bad debt using QBO? I've only been using this for a couple of months and concerned it's going to go wrong like everything else has .....

I know I need to create a new Expense account in Chart of Accounts with S20% VAT (Call it Bad Debt or whatever), but what do you actually do with the invoice in question as it's obviously being auto ticked every time I go to receive payments - if thak makes sense

Thanks

1 REPLY 1
Ashleigh1
QuickBooks Team

Invoice Write Off - Bad Debt

Hello Kev-20, thanks for posting on the Community page, if you have a look at this article it has all the steps you need to write off bad debt in QuickBooks Online. 

Need to get in touch?

Contact us