Handling your situation varies by situation, info2211.
Suppose you've recently linked your bank account to QuickBooks (QB). In that case, it's important to note that the range of transactions automatically downloaded into the platform would depend on your financial institution (FI).
While some banks provide up to 90 days of recent transactions, others may differ. To clarify this, you can contact your bank directly or review the details on their website.
That said, if the missing entries are older than your FI's allowed downloadable range of data, I suggest manually uploading them instead. Refer to these steps to proceed:
- Go to the Transactions tab.
- Click the drop-down arrow beside the Add transaction option.
- Select Import transactions.

- Choose the account you wish to Import older transactions.

- Follow the on-screen process to upload your data successfully.
On the other hand, if the missing months' worth of transactions are recent, may I ask which FI your bank belongs to? For this situation, it's best to check if there's an issue on their end by logging into their website or contacting their support team directly.
If none, we'll have to review if the account was hidden/inactivated. When this happens, the platform ceases to import transactions from your bank automatically. If confirmed disabled, we'll need to turn on and refresh the connection so the missing data will be imported automatically into QB.
Here's how:
- Go to the Gear icon and select Manage accounts.
- Make sure the account's connection is turned On.
- Click the Refresh all button.

However, if the issue persists, you can consider manually importing the missing transactions into the platform.
If you need to add more details about your concern or have follow-up questions, kindly revisit this thread.