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Steve C
Level 2

Mobile Deposits To Bank Account

I am new to Quickbooks. I think I have confused myself too many times trying to figure this one out. Hopefully I did not do something I shouldn't have already!!

 

I have a Wells Fargo bank account, and a Quickbooks cash and envelopes account. I received a payment for a few of the invoices via checks. I used the mobile deposit feature with Wells Fargo to deposit these checks into the account. Then I clicked t he receive payment in quickbooks. Now it shows that the quickbooks account as deposited the funds into the QB cash account. I don't know how to remove this, and to match the mobile deposit to the invoice. As of right now, it's showing that I got paid twice for these invoices, without the numbers matching up properly in the QB cash account. 

Solved
Best answer July 14, 2020

Accepted Solutions
GeorgiaC
QuickBooks Team

Mobile Deposits To Bank Account

Hi Steve 👋🏻

 

Thanks for joining us here on the Community.

 

To clarify, do you add the payments directly from the Wells Fargo bank connection, and also manually receive payment on the invoice to a separate cash account? 

 

If the open invoice balance is the same amount as the payment in the bank, you can 'Match' this payment to the invoice, to prevent duplications. 

 

To correct this, you can undo the payment from the banking by going to Banking > Reviewed > Select 'Undo' beside the transaction. This will move the transaction back to the For-Review tab where you can select 'Match'. If the invoice payment is currently posting to the incorrect account, you'll need to delete the payment first before finding the match on the banking screen. 


Thanks again 😊

View solution in original post

1 REPLY 1
GeorgiaC
QuickBooks Team

Mobile Deposits To Bank Account

Hi Steve 👋🏻

 

Thanks for joining us here on the Community.

 

To clarify, do you add the payments directly from the Wells Fargo bank connection, and also manually receive payment on the invoice to a separate cash account? 

 

If the open invoice balance is the same amount as the payment in the bank, you can 'Match' this payment to the invoice, to prevent duplications. 

 

To correct this, you can undo the payment from the banking by going to Banking > Reviewed > Select 'Undo' beside the transaction. This will move the transaction back to the For-Review tab where you can select 'Match'. If the invoice payment is currently posting to the incorrect account, you'll need to delete the payment first before finding the match on the banking screen. 


Thanks again 😊

View solution in original post

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