Hello there, mark-so-max.
It's crucial to have a comprehensive list of invoices to maintain accurate sales records and reports. Let's work together to troubleshoot and find the missing entries.
Usually, this issue occurs if your app is full of cache or stored data. Removing them will optimize the device's performance.
For Android users:
For iOS:
Next, open QuickBooks Online (QBO) again and check your invoices. If you get the same result, uninstall and reinstall the app to start fresh. Check out this article for detailed instructions to download the app: How to download the QuickBooks Online mobile app.
In case you're referring to the desktop app version, simply follow these steps to enhance its working performance:
Then, review your invoices. If the issue persists, uninstall and reinstall the application. Take a look at this guide to learn more about the process: Download and use the QuickBooks Online desktop app.
If none of these suggestions work, I recommend contacting our QBO Care Team for further assistance. They have extra tools to determine where the issue is coming from and guide you in applying the permanent solution.
For future reference, utilize these resources to manage your sales transactions, and instructions to improve the working performance of your QuickBooks:
Should you have other product-related concerns or questions about invoices, let me know in the comment section below. I'll jump right back in to assist you further. Have a good one, mark-so-max-co-u.
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