cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Not applicable

New invoice retains clients name which cannot be removed by editing the customer. clients name is not visible in customer edit screen.

 
1 REPLY 1
QuickBooks Team

Re: New invoice retains clients name which cannot be removed by editing the customer. clients nam...

Hey Dragon,

 

This sounds like it may be caused by a cache issue, please try clearing the cache on your browser for all time the close down the browser, re-open and login to QuickBooks.

 

Once you are logged in, delete the original invoice and re-create to see if this continues to retain the incorrect client details.

 

Thanks