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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
NikkiB7
Level 1

oreconcile my accounts but my payroll payments are not listed in the reconcilliation report to mark off. My outstanding amount matches the payroll payments exactly.

where are my payroll payments?

1 REPLY 1
GlinetteC
Moderator

oreconcile my accounts but my payroll payments are not listed in the reconcilliation report to mark off. My outstanding amount matches the payroll payments exactly.

Hi there, Nikki.

When reconciling your accounts in QuickBooks Online, payroll transactions will show up in the reconciliation report if they have been recorded correctly and fall within the selected reconciliation period. Let's determine why payroll payments are not appearing in your report.

 

Here are some possible reasons why they don't appear in the reconciliation report:

 

  • Incorrect Date Range: Ensure that the reconciliation date range fully includes the dates when the payroll checks were issued or cleared by the bank.
  • Wrong Account Selected: Verify that you are reconciling the correct bank account from which the payroll checks were issued. If the checks were recorded in a different account, they will not appear in the reconciliation.
  • Already Reconciled: Review the register to check if the checks have already been marked as cleared (reconciled) in a previous period. Reconciled transactions will not show up again.
  • Data Entry Errors: Double-check that the payments were accurately entered into QuickBooks Online, including the correct amounts, dates, and check numbers. Any errors might prevent the system from matching the transaction properly.
    bank recon.png

 

Feel free to leave any additional questions in the comments, and we'll be happy to assist.

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