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CharityR
Level 1

Pay bills apply credits

Hi

When I go to the pay bills window, some of the suppliers have amounts coming up in the "apply credits" box.

How do I find out where these have come from and delete them?  We have recently moved to Online from Desktop.

 

Thanks

Solved
Best answer July 01, 2022

Accepted Solutions
Ashleigh1
QuickBooks Team

Pay bills apply credits

Hello CharityR, 

 

Welcome to the Community page, 

 

If you click on pay bills and click on the customer on the page, it should bring up all the information for you so you can see where they are from and to delete them if you don’t want them if you click on the section you don’t want such as supplier credit then when that supplier credit has loaded for that customer if you click more at the bottom of the page and select delete this will then remove it from the account for you.

View solution in original post

3 REPLIES 3
Ashleigh1
QuickBooks Team

Pay bills apply credits

Hello CharityR, 

 

Welcome to the Community page, 

 

If you click on pay bills and click on the customer on the page, it should bring up all the information for you so you can see where they are from and to delete them if you don’t want them if you click on the section you don’t want such as supplier credit then when that supplier credit has loaded for that customer if you click more at the bottom of the page and select delete this will then remove it from the account for you.

CharityR
Level 1

Pay bills apply credits

Thank you very much!

AileneA
QuickBooks Team

Pay bills apply credits

Hello, CharityR. 

 

I'm happy that my colleagues were able to help you with deleting the supplier credit in QuickBooks. We in the Community are always here to assist you anytime if you need further help.  

 

You may refer to this article to further guide you in effectively managing your business using QBO: Help guide for QuickBooks Online. It contains topics about advanced accounting, banking, and how entries or data work in the system. 

 

Loop me in anytime here, if you need another help or anything related to QuickBooks. Take care!

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