An invoice has been incorrectly marked as paid..how do I change this? I need to send more reminders..?
I know what we can do about this, Steve.
When you mark an invoice as Paid, QuickBooks also creates a payment associating it to the affected invoice. We can delete the payment and the invoice will go back as Open. Here's how to delete the invoice payment.
Open the affected invoice.
In the Invoice window, click the 1 payment made hyperlink below the PAID payment status.
Click the payment date and it will route you to the Receive Payment window.
Click More at the bottom menu and select Delete.
Select Yes to confirm the action.
After that, you can already send reminders to your customers.
Here are some additional links related to reminders that you can use in the future:
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
We have to collect some data when you use this website so it works and is secure. We'd also like your consent to collect data to study how people use our site. Doing so helps us improve our services and allows us to tailor the marketing you see on our site. Select 'Accept all' to agree or 'Manage consents' to choose which cookies we use. You can change your mind at any time by clicking the 'Manage Cookies' link.
Choose your cookie preferences
Some cookies are needed to make our website work and can't be turned off. But we need your consent to use others that are not essential. You can make your choices below and update them at any time using the 'Manage Cookies' link. To find out more, visit our Cookies Policy.
These cookies are necessary for the site to function. They also help us keep your data safe.
These cookies allow us to enhance your experience and remember your preferences, region or country, language, and accessibility options.
These cookies tell us how customers use our website. We study and organize this data to help us optimise our content and provide you with personalised experiences.
These cookies help us provide you with relevant communications and ads in our products and on other sites.