cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Everything you need to know about banking in QuickBooks Online - Discover more
steve-pegasus-bu
Level 1

I'm writing an invoice but its saying its already paid?

 
1 REPLY 1
John C
QuickBooks Team

I'm writing an invoice but its saying its already paid?

Hi steve-pegasus-bu We'd be grateful if you can check the settings to see if you have the automatically apply credits activated. Select the cog/gear icon > account and settings > advanced > automation. Please de-activate this option and then return to the invoice and delete the payment attached to it.

Need to get in touch?

Contact us