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Hello and welcome to the QuickBooks Community, atlasvehicletran
We'll be happy to take a closer look at your reported issue with the expense categories. For clarification, are you attempting to select a category on the app or web version of QuickBooks?
If using the app, please check that you are updated to the latest version available in your app store. If this doesn't fix, please specify which mobile system you're with (iOS or Android).
Thanks again for contacting Intuit QuickBooks Support on the Community. We'll be on the lookout for your reply.
Hi I’m using an app on my iPhone (iOS) and I have downloaded the latest version
Thanks for getting back to us and clarifying the device you've used, @atlasvehicletran.
Let me ensure you can run your expenses smoothly in your QuickBooks account by performing some basic troubleshooting steps for us to determine where the problem lies.
Here's how:
Once done, we can restart your device and reopen your QBO mobile app to double-check. If the issue persists, I suggest uninstalling and reinstalling the app.
For future reference, refer to this article to learn how to handle bills immediately, cheques, or expenses. You can find these in the +New menu in your QuickBooks Online account: Learn the difference between bills, cheques, and expenses in QuickBooks Online.
Keep me posted in this thread if there's anything else you need further assistance with when managing your expense categories. I'll make sure to assist so you can keep your business going. Stay safe.
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