My client has been importing sales receipts for the last 8 months.
Today, QuickBooks Online brings the following information;
Something's not quite right
We can't import some of your sales receipts. Fix the errors below and give it another go.
Item (Product) invalid
These products/services don't exist in QuickBooks. Go back to your CSV file and match the name with a QuickBooks product/service, or enable 'Add new products/services' for step 1.
- MOTORCYCLE:2WHEELER:VICTORGLX125CCMWKS
- SPARE PARTS:MOTORCYCLES:OOH:HEHFAP30WS
- SPARE PARTS:MOTORCYCLES:OOH:OOVS10
I have imported the same in another company file and it is accepting. UK support has failed to solve the issue for the past 3 hours.
Any ideas?