I want to clear a supplier refund that has come through my automated bank feed. I can add as a deposit on the screen however under account I can't find Creditors (Account Payable) account. I can only find Debtors ?
Solved! Go to Solution.
I’ve got you covered, @JamesWoodcock.
I appreciate you for reaching to the Community for assistance. Let me share some information here to get this supplier refund settled.
Go to your Chart of Accounts (COA) and make sure it’s active and the account name is correct. If it’s set up under a different name, you can edit it. Here’s how:
I’ve added this reference to learn how to handle supplier credits and refunds in QuickBooks Online. This contains complete instructions to make sure everything is accurate.
Get back to me if you have any other refund concerns. I'm a few clicks away to help. Have a good day!
I’ve got you covered, @JamesWoodcock.
I appreciate you for reaching to the Community for assistance. Let me share some information here to get this supplier refund settled.
Go to your Chart of Accounts (COA) and make sure it’s active and the account name is correct. If it’s set up under a different name, you can edit it. Here’s how:
I’ve added this reference to learn how to handle supplier credits and refunds in QuickBooks Online. This contains complete instructions to make sure everything is accurate.
Get back to me if you have any other refund concerns. I'm a few clicks away to help. Have a good day!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.