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Supplier Refunds - How To (video)

To help skill-up your Supplier Refunds, we've created a quick video and step-by-step instructions that'll help you get it right every time:






Link a supplier refund cheque to a supplier credit

If the refund is for returned stock items, you need to create a supplier credit.

Step 1: Enter the supplier refund cheque in the Deposits screen

  1. Select New ⨁.
  2. Select Bank Deposit.
  3. In the Add funds to this deposit section, fill in the following fields:
    • Received from: Select or enter the supplier name.
    • Account: Select the Accounts Payable account.
    • Amount: Enter the cheque amount.
  4. Select Save and close.

Step 2: Link the deposit to the supplier credit

  1. Select New ⨁.
  2. Select Expense or Cheque. Note: Both Expense and Cheque recognise and record expenses. When you use Cheque, the transaction adds to the list of cheques that you can print.
  3. In the Payee drop-down, select the supplier name.
  4. Leave the Ref/Cheque no., Payment date, Amount and Memo fields blank.
  5. In the Add to Expense or Add to Cheque section, select Add for the outstanding supplier credit and deposit.
  6. Select Save and close.