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info2408
Level 1

The transactions have not updated since Monday 16th February. I have reconnected my accounts when requested, but even now there are no further transactions appearing.

This has happened a few times before in previous years but not yet been fixed by QuickBooks.

1 REPLY 1
JoelES
QuickBooks Team

The transactions have not updated since Monday 16th February. I have reconnected my accounts when requested, but even now there are no further transactions appearing.

Hello there, info2408. Since this issue has been ongoing for some time, I recommend checking with your bank to see if there are any maintenance tasks you need to complete.

 

If there are no problems with your bank and the issue seems to be specific to QuickBooks, I suggest contacting our live support team so they can review your account. To do this, navigate to the Help section, select the Search tab, and type "contact support." Click on Contact Us, choose your preferred method of communication, and follow the on-screen instructions to connect with a representative.

 

In the meantime, you can also manually import any missing transactions as an alternative. For more information, please check out this article: Manually add transactions in QuickBooks Self-Employed.

 

Feel free to comment here again if you need further assistance with QuickBooks. We're here to help.

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