I've got the steps to correct your invoices, khadija.
If this is from the Banking section, it may be possible you have created a bank rules. In that matter, I suggest making it inactive.
Here's how:
- Go to Transactions and choose the Rules tab.
- Select the rule, click the dropdown menu, and hit Disable.
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Afterward, we can undo the transactions from the Categorised tab, and start manually finding a match.
Additionally, I've included this article about personalizing and adding specific info to your sales forms: Customise invoices, estimates, and sales receipts in QuickBooks Online.
Let me know if you have more questions about managing your transactions. I'll be here to assist.