Let's make sure you can get rid of the duplicates, Sean33.
Can you provide me the name of your bank? This way, I'll be able to check our records here if there's any related report.
We can exclude or delete the duplicates so that the program will stop from including any income or expense transactions from your tax year calculations. Check out the steps that I've listed below.
Here's how to exclude a transaction:
- Open the transaction from the Transaction page.
- Check Exclude on.
- Select Save.
You can follow these steps in deleting a transaction:
- Open the transaction from the Transaction page.
- Select the transaction.
- Select Delete, then choose Yes to confirm.
For duplicate transactions that were caused by importing, you can follow the steps below to get rid of it:
- Click the Gear icon.
- Choose Import.
- Select on which account the transactions were imported.
- Click on the Trash Bin icon.
I would also recommend getting in touch with our supports to check what's causing the issue. You can follow the steps below to connect with us:
- Click Assistant from the top bar.
- Ask general questions like "Talk to a human.”
- Select your preferred support method.
Here's an article that will guide you in splitting transactions into more than two Schedule C-categories: Split and Exclude Transactions.
Please know that the Community always has your back, and assistance is just a post away.