Hello there, tophamlegal. Let me help you with your issue so you can send invoices successfully.
Error code 2010 typically occurs due to problems with sending invoices or network-related issues within the app. To ensure you have the best experience using the QuickBooks Online mobile app, I recommend checking that your mobile device is connected to a stable Wi-Fi network or has cellular data enabled.
If your internet connection is stable, the next step is to check your app store (Google Play Store for Android or Apple App Store for iOS) to see if there’s an update available. Sometimes, using an outdated version of the app can lead to compatibility issues.
If the situation persists, you can try clearing the app’s data to refresh its system and remove any outdated files that might be causing the problem.
If you're on an iOS device, follow these steps:
- Open your Settings, then tap General.
- Tap iPhone Storage. Choose the QuickBooks Online app.
- Click Offload App.
If you're using Android, here's how:
- Proceed to the Home menu or tap the three dots in the upper right corner.
- Tap on Settings, then select Refresh Data.
- Press Yes.
After completing these steps, restart your device and log back into the app to check if it is working as expected. If the issue still occurs, try uninstalling and reinstalling the app to ensure you have the most up-to-date version.
Please feel free to reply to this thread if you have any additional questions or require further assistance.
