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Level 2

Where has the Description gone in the Expenses page.

 
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Best answer November 18, 2019

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QuickBooks Team

Where has the Description gone in the Expenses page.

Hello Simon

 

It would be a case of  ticking the copy bank detail to memo section in the cog in the banking page which would then add the same information which used to be the description into a memo so when you then add the expense that would be visible in the memo section on that expense.

 

Emma

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12 REPLIES 12
Highlighted
QuickBooks Team

Where has the Description gone in the Expenses page.

Hello Simon

 

The description section in the expenses page is still in QuickBooks Online when you add an expense.

Can we just ask is it in the app you are not seeing this option or in the browser on a computer? Does this happen on the expense itself or when you are viewing a print preview of an  expense?

 

 

Thanks

 

Emma

 

 

Highlighted
Level 2

Where has the Description gone in the Expenses page.

Both the app and the browser. I used to be able to go to the Expenses page, to attach pdf receipts to the expense, the description showed me name of the company I purchased the item/service from and the expense to attach the pdf file to, now there is no description thus I cannot find without opening the individual expense to find out the name.

Highlighted
Level 2

Where has the Description gone in the Expenses page.

Both the app and the browser. I used to be able to go to the Expenses page, to attach pdf receipts to the expense, the description showed me name of the company I purchased the item/service from and the expense to attach the pdf file to, now there is no description thus I cannot find without opening the individual expense to find out the name.

 
Highlighted
QuickBooks Team

Where has the Description gone in the Expenses page.

Hi Simon,

 

Could you please post a screenshot to your next reply?

 

There is a Cog-Wheel on the right hand side of the screen, underneath the New Transaction button - You can add or remove columns there. Please try re-adding the columns required in that mini-settings section.

 

 

Highlighted
Level 2

Where has the Description gone in the Expenses page.

I have attached a screenshot of the page, where I used to find the description coloum, then I would attach at file under the action column 

Highlighted
Level 2

Where has the Description gone in the Expenses page.

The description column is not in the cog anymore, it used to be. 

Highlighted
QuickBooks Team

Where has the Description gone in the Expenses page.

What happens when you click on the little cog wheel just above the "Action" writing in bold as my last message?

 

You should be able to cllick "Show More" and add the column back into that section.

Highlighted
Level 2

Where has the Description gone in the Expenses page.

I have clicked show more, the description heading is not there I am afraid anymore, as I say it did used to be, I have tried both the app and browser.

Highlighted
QuickBooks Team

Where has the Description gone in the Expenses page.

When you add the "memo" tab - does that give you the information required?

 

How are these being added, from "Banking?"

 

I can also see you have the Payee's down as "Train Travel" - Rather than the name of the supplier that you actually made the purchase from which you'd normally be expected to include it as - I know if you were to put the correct Payee in, that would resolve the issue for you, as it's not necessarily the description you're trying to access, but the payee on the description.

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Level 2

Where has the Description gone in the Expenses page.

Yes, these are added from Banking,  I could not possibly use payee, as these are transactions from many different sources, it is using receipts for HMRC VAT. I have been using QuickBooks this way for a few years, and since I have changed from my accountant's subscription to my own direct with QuickBook the column called description has gone, nothing else would fulfil my requirements to sort my VAT. 

Highlighted
QuickBooks Team

Where has the Description gone in the Expenses page.

Hello Simon

 

It would be a case of  ticking the copy bank detail to memo section in the cog in the banking page which would then add the same information which used to be the description into a memo so when you then add the expense that would be visible in the memo section on that expense.

 

Emma

View solution in original post

Highlighted
Level 2

Where has the Description gone in the Expenses page.

Ok thanks, Emma, I have done that and it has worked great. Thank you, James, for your help as well good job.