cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Accept credit card payments in QuickBooks Online.Explore QuickBooks Payments
jenny-sarson
Level 1

Why are my transactions still showing on my Reminders List after I have edited and created an invoice?

 
1 REPLY 1
RazzieE
QuickBooks Team

Why are my transactions still showing on my Reminders List after I have edited and created an invoice?

Hi there, Jenny. Normally QuickBooks removes transactions from your Reminders list once you click the Edit and Create option. Since they are still showing, you can do browser troubleshooting, as browser issues can affect how QuickBooks Online (QBO) functions.

 

First, you can refresh your browser to update the page and displays the new data. You can also Log-out and Log back into your QBO account to fully refresh it.

 

If the issue still persists, you can access your QBO account by opening a private browsing window. This can help isolate the cache, which is a common cause of unusual behavior.

 

  • Google Chrome, press CTRL  Shift N
  • Mozilla Firefox: press CTRL  Shift P
  • Internet Explorer: press CTRL  Shift P
  • Safari: press Command Shift N

 

If you have follow-up questions, please don't hesitate to click the Reply button.

Need to get in touch?

Contact us