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lisasinclair3
Level 1

Why do all my invoices say not deposited and does that mean its saying the money hasn't been put in the bank? because it has all gone in the bank? how can I change this

 
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Best answer October 23, 2019

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John C
QuickBooks Team

Why do all my invoices say not deposited and does that mean its saying the money hasn't been put in the bank? because it has all gone in the bank? how can I change this


Hi lisasinclair3

 

Is the status showing 'Paid (Not deposited)'? If it is, this means that when you have selected receive payment on the invoice, you have allocated the payment to the undeposited funds account rather than the bank account. You can check this by selecting the invoice > select 1 payment in the top right-hand corner of the screen > select the date that appears on the left > check the Deposit to box, if it is showing Undeposited Funds, change it to the bank account you use > save and close.

 

 

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John C
QuickBooks Team

Why do all my invoices say not deposited and does that mean its saying the money hasn't been put in the bank? because it has all gone in the bank? how can I change this


Hi lisasinclair3

 

Is the status showing 'Paid (Not deposited)'? If it is, this means that when you have selected receive payment on the invoice, you have allocated the payment to the undeposited funds account rather than the bank account. You can check this by selecting the invoice > select 1 payment in the top right-hand corner of the screen > select the date that appears on the left > check the Deposit to box, if it is showing Undeposited Funds, change it to the bank account you use > save and close.

 

 

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