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cstreet-wayofthe
Level 1

Why is my invoice status changing to Paid/Deposited automatically when I click on Save & Send?

 
Solved
Best answer May 06, 2021

Accepted Solutions
EmmaM
QuickBooks Team

Why is my invoice status changing to Paid/Deposited automatically when I click on Save & Send?

Hello Cstreet-wayofthe, does the same thing happen if you select save and close? Can we ask you to clear the cache and cookies in the browser selecting all-time in the date range and then close the browser and re-open it and try and save and send the invoice again does it then deposit it?

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2 REPLIES 2
EmmaM
QuickBooks Team

Why is my invoice status changing to Paid/Deposited automatically when I click on Save & Send?

Hello Cstreet-wayofthe, does the same thing happen if you select save and close? Can we ask you to clear the cache and cookies in the browser selecting all-time in the date range and then close the browser and re-open it and try and save and send the invoice again does it then deposit it?

View solution in original post

cstreet-wayofthe
Level 1

Why is my invoice status changing to Paid/Deposited automatically when I click on Save & Send?

Hi, I've cleared my cache & cookies and that has solved the issue. Thanks

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