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@MariaSoledadG wrote:I wish I could make it better, info1830.
Generally, after you've created value added tax code in the Taxes page, you'll have to make sure that all is set up correctly, You may have turned off the particular code that's why it's now showing in the banking page. To do this, follow the steps below:
To clarify @MariaSoledadG , the VAT Code in question (12.5%TR) is not a manually created one - it is an original QBO code created to cover a temporary VAT rate here in the UK.
Applicable to hospitality, holiday accommodation & attractions it was in effect from 1 October 2021 to 31 March 2022.
In fairness, QBO does apply the date limits correctly (aside from the fact that it seems possible to use the code for 1st April).
The problem is that QBO is maybe too strict. Rather than just give a warning that the code is not valid for a date outside the above range, QBO will not allow the bill/expense to be saved at all & so will not allow any exceptions or special cases like that mentioned by @info1830 in the original post.
I'm happy to see you here in the Community, @info1830.
Let's attempt using a private window and set up your account again. This will help us identify if this is a browser issue.
Depending on your browser, here's how:
Once done, create a dummy invoice to check if the registration number shows up. If it works fine, you can go back to your regular browser and clear your cache.
However, if the issue persists, I'd suggest reaching out to our Online Support so they can investigate and check this further using their tools.
Feel free to drop me a reply below if you have any other concerns. I'll be standing by to answer them for you. Have a good one.
I don't think this is a browser issue.
I had the same problem - 12.5TR was valid upto & including 1st April but would produce an error if selected 2nd April onwards.
(this happened even when trying to copy a March expense to an April date)
Only workaround I found (I didn't spend a lot of time on it) was to use 20% VAT code but edit the VAT amount on the screen.
Hope this helps.
Have tried your steps and tried two browsers (Safari & Chrome). I'm afraid neither makes any difference.
This is most certainly a fault on QB end.
I wish I could make it better, info1830.
Generally, after you've created value added tax code in the Taxes page, you'll have to make sure that all is set up correctly, You may have turned off the particular code that's why it's now showing in the banking page. To do this, follow the steps below:
To manage the different angles of your VAT process, you can check out this article for more details: Set Up and Edit VAT Settings, Codes and Rates In QuickBooks Online.
However, if you all the set up have already been checked and yet it's still not showing, I suggest reaching out to our support team so they can double check what causing the issue and investigate further. They also have the tools to pull up your account to a secure environment. Here's how to reach them:
Furthermore, QuickBooks usually tracks your payment due dates in one place. When it's time to file, you can always review what you owe. Learn from this article for more details: File Your VAT Return and Record Tax Payments In QuickBooks Online.
Please get back to us if you have any questions about your taxes. Always remember, we're here to help.
@MariaSoledadG wrote:I wish I could make it better, info1830.
Generally, after you've created value added tax code in the Taxes page, you'll have to make sure that all is set up correctly, You may have turned off the particular code that's why it's now showing in the banking page. To do this, follow the steps below:
To clarify @MariaSoledadG , the VAT Code in question (12.5%TR) is not a manually created one - it is an original QBO code created to cover a temporary VAT rate here in the UK.
Applicable to hospitality, holiday accommodation & attractions it was in effect from 1 October 2021 to 31 March 2022.
In fairness, QBO does apply the date limits correctly (aside from the fact that it seems possible to use the code for 1st April).
The problem is that QBO is maybe too strict. Rather than just give a warning that the code is not valid for a date outside the above range, QBO will not allow the bill/expense to be saved at all & so will not allow any exceptions or special cases like that mentioned by @info1830 in the original post.
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