You and I share a common goal. I'm here to provide some possible reasons why you encounter the error message, kayplexlimited.
It's possible the transactions you're trying to amend were already filed in the prior VAT period. It could be also you're using a Financial Reporting Stand (FRS) VAT scheme in QuickBooks Online (QBO).
If you're using this set up in your VAT settings, it prevents you from editing or amending any transactions in your account.
You may turn off the FRS on the VAT page, then open the transaction to change it. However, it will create a VAT Exception to the Current VAT return.
For more details about VAT exceptions, you can check out this article: VAT exceptions and reports.
Cases like this, I'd suggest contacting your accountant before making some changes in a closed VAT period. They'll also help you how to handle them in your Online account.
We have a link here where you can find articles about managing VAT in QBO: https://quickbooks.intuit.com/learn-support/vat/misc/02/uk-vat?label=QuickBooks%20Online.
I'm just a reply away if you need a hand with processing VAT return or any QBO related. I'm always here to help.
Thank you for your detailed reply.
My issue here is that I ACCIDENTALLY added a sales receipt and a deposit using the wrong date. The date I used was for a previous VAT period, for which I had already filed.
Having realised my mistake, I attempted to correct the dates, but Quckbooks will not let me because the dates are for a closed VAT period.
So now I find myself in the position where Quickbooks wants to generate an Exception period for the previous VAT period, for transactions that never took place!
In my opinion, QB should never have let me add the transactions in the first place, or at least warned me of the consequences. Instead it has allowed me to make a mistake, and now won't let me correct it.
If you have accidentally entered transactions in a previously filed VAT return, they will indeed create exceptions in the open return. If you have not yet submitted the return where the exceptions are appearing simply change the date of the transactions.
The system is designed to enable you to enter transactions in a previously filed period as there are a number of reasons why businesses have not recorded transactions when the period was open. Entering transactions in this manner will cause exceptions and essentially allow you to account for the VAT in the open period.
Thank you for your reply. Can I please feedback that the QB product would be improved if it warns users about this. Just a 'Are You Sure' warning message from QB telling me I was adding transactions to a closed VAT period would have prevented me from making this mistake.
It is odd unintuitive behaviour from a product, when it lets you make a mistake, and then does not let you correct it.
This was a genuine user error, and now I have 'ghost' invalid transactions in Quickbooks , which I cannot amend, and that are causing an incorrect VAT exceptions report to be generated. I will now have to speak to both HMRC and my accountant about how to get this addressed.
The system does warn you when you are adding transactions into a closed VAT return. As previously stated if you have added the transactions and they are showing as exceptions in the open period you can change the date of the transactions to the correct date, we assume they should be included in the open period.
They are showing as exceptions in the closed period. And I did not receive any kind of warning.
The exact message now, when trying to alter them is:
"Something's not quite right
What is it you are trying to alter and where are you going in the QuickBooks to alter it. For example is it via the reviewed transactions in banking or in customers/ suppliers in the transaction or from the chart of accounts?
There are restrictions place on changing transactions which were already filed when you are on the flat rate scheme. Depending on what needs to be amended there may be a way around this.Alternatively it may be a case of doing a reverse journal and then recreating the transaction correctly.Which we can go through with you if we need to based on your reply