Hello Community Users! We just wanted to add some updates to this thread. You can now for certain user types unfile the VAT return in Quickbooks Online, we have included a help article here with more information on this. Any questions you're welcome to add them onto this thread.
Hello Nettlesbookkeepi, once it has been marked as filed it can not be deleted. What is the reason you are needing to remove it? Has this period been filed with HMRC?
I prepared the return and sent the details to the accountant to file, as I've not yet set up MTD on QB's for the client.
I then learnt how to correctly post a supplier credit payment, they had previously been added as deposits only.
I then pressed the button to file the VAT, not realising that the amount due on QB's was slightly different to my prepared return, due to the above supplier credits.
My return is now showing with a £5.01 difference, so I was wondering if I can re-do??
Thanks
Cheryl @ Nettles Book Keeping
Thank you for the response and for providing us more details of the concern that you're having, @nettlesbookkeepi.
To help you redo or amend the VAT return, I suggest reaching out to our Customer Support team. Their tools can get into your account in a secure environment to delete (un-file) your return.
See this how to contact customer support article for detailed guidance. Check this article for more information: Submit a VAT return in QuickBooks Online.
You can also view the following article to know more about how to handle supplier credits and refunds in QuickBooks Online.
If you have further questions in managing transactions, please let me know. I'd be happy to answer it for you. Have a great day!
Hello Community Users! We just wanted to add some updates to this thread. You can now for certain user types unfile the VAT return in Quickbooks Online, we have included a help article here with more information on this. Any questions you're welcome to add them onto this thread.
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